Get in Touch With Us

We are always glad to hear from the people who read this site. Whether you have spotted something that looks out of date, want to suggest a topic, or simply have a question about something you read here, this page explains how to reach us and what to expect once you do.

How to Contact Us

The quickest and most reliable way to reach our team is by email. Please write to us at [email protected] and a member of the team will read your message personally.

To help us reply properly the first time, it is useful if you include:

• A short, clear subject line, such as "Correction request" or "General question"
• The address of the page you are writing about, if it relates to a particular article
• As much detail as you feel comfortable sharing, so we understand the full picture

What We Can Help With

Most messages we receive fall into a few familiar groups. You are welcome to get in touch about:

• Corrections: if you believe a fact, figure or date on the site is wrong, please tell us. Accuracy matters to us and we review every report carefully.
• Feedback: what you found helpful, what was confusing and what you would like to see explained in more depth.
• General questions: anything about how the site works or how our content is put together.
• Partnership or press enquiries: please mark these clearly so they reach the right person.

When to Expect a Reply

We aim to respond to all messages within two to three working days. During busy periods or public holidays it may take a little longer, but we will not ignore your email. If your message is about an urgent correction, saying so in the subject line helps us prioritise it.

Please note that we are an editorial website. We are not able to step into disputes you may have with third-party services, access accounts held elsewhere, or handle payments on anyone's behalf. In those cases, contacting the service directly is the best route.

Your Information

Anything you send us is used only to answer your message and improve the site. We never sell your details or add you to mailing lists without permission. You can read more about how we handle personal data in our Privacy Policy, and the general rules for using this site are set out in our Terms of Use.

Thank You

Every message helps us make this site clearer and more useful for everyone who visits. We appreciate you taking the time to write, and we look forward to hearing from you.